International Shipping

We welcome you to our store.

We ship across the globe.

  • You can easily pay through your Debit/Credit cards or PayPal (available under Wallets). 
  • We charge International Shipping based on your location and order. 
  • The shipping and handling charges are mentioned at the time of check-out, and the customers are informed of the same before making the payment. The shipping charges do not include customs charges and duties, which vary according to the country the order is being placed from, and cannot be pre-determined or communicated by us.
  • We will only be responsible for compliance with export and customs laws of the country where the products are being shipped from. The consignee must ensure compliance with import and custom laws of the country they are having the products shipped to.
  • The number of products ordered by the customer may exceed the total number permissible by their country for clearance upon arrival. In this regard, the customer must consider these limits placed by their country while ordering products from us.
  • We will fulfil all international orders from our end. However, the consignee will be responsible for the entry of the products to the country they have chosen to have the products shipped to and for compliance with all applicable laws pertaining to the same, including, without limitation, payment of Customs Duty Charge / Import Duty / VAT / Other applicable government taxes on arrival in the destination country.
  • In the event and for any reason whatsoever, an order does not get cleared by customs in the destination country, we may, at our sole and absolute discretion, consider a refund of the customer’s order amount after deducting the shipping costs, return duty charges and any other charges incurred by us while processing the order and having the products shipped to the customer.
  • Shipping charges are automatically added to your order at the time of checkout. 
  • No cancellation requests are accepted once the order is placed.
  • We dispatch the products within three business days. Products usually take 3-15 days to reach you after the dispatch, depending on your order. 
  • We try to dispatch the order as soon as possible, but there may be a slight delay because of unavoidable circumstances. In case of delay (product not dispatched within the estimated time period), you can contact us.
  • Once your order is shipped, you will be shared details 
  • For any other queries, please email us on darjeelingconnection@gmail.com or 

    WhatsApp on: +918779314199 and one of our team members will get in touch with you within 24 hours. Please note our office timings are MON-SAT 9 am-5 pm IST ONLY.

  • No exchange/return is applicable on international orders.

*As the recipient, you are liable for all import duties, customs, VAT and any other local sales taxes levied by the country we are shipping to; payment of these might be required to release your order from customs on arrival.