India Shipping
We are dedicated to ensuring a seamless delivery experience for our customers. Please review the details of our shipping policy below:
1. Shipping Coverage
- We deliver across India to all serviceable pincodes.
- Shipping is free for orders above Rs. 1500. For orders below Rs. 1500 we add a flat shipping cost of Rs. 100 to your cart amount.
- Cash on Delivery (COD) is available for pin codes supported by our delivery partners. We add a flat Rs. 150 charge for all COD orders.
2. Shipping Charges
| Order Value | Delivery / COD Charges |
|---|---|
| Orders above ₹1500 | Free |
| Orders below ₹1500 | ₹100 |
| All COD Orders | ₹150 |
Note: Charges are subject to change as per company policy.
3. Shipping Timelines- Order Processing: We strive to process and dispatch orders within 1-3 business days of receiving them. However, certain items that are crafted to order may require additional time, typically 5-7 business days, before they are shipped.
- Delivery Timelines: Our trusted courier partners usually deliver orders within 2-7 working days across India. If you reside in a metro or tier-1 city, you may receive your order even earlier. For customers placing multiple orders, please note that your items might arrive in separate shipments, depending on their availability and dispatch locations.
The shipping time depends on which part of the country you are located in. As a general rule of thumb, shipping timelines from the dispatch date are –
- Metros and Major cities : 1-3 days
- Smaller towns and cities : 4-5 days
- North East India and other villages : 6-10 days
Please Note: While we provide an estimated delivery time on the shipping page, these timelines are indicative and subject to factors such as location, distance, natural calamities, and logistics partner performance.
4. Tracking Information- Once your order is shipped, you will receive an email with tracking details.
- If you experience any delays, our team is here to assist you in tracking your package through our courier partners.
- Your purchases may arrive in more than one package if they are dispatched from different locations. However, you will only be charged a single delivery fee for the entire order.
- The COD option is not a trial service; payment is mandatory at the time of delivery. Refusal of COD orders will result in the deactivation of the COD option for future orders.
- COD may not be available in certain pincodes due to limitations from our logistics partners.
- We offer priority to prepaid order dispatches. If you have a time-sensitive order, then please make a prepaid order.
For queries related to COD availability, please contact our customer support.
7. Special Delivery Requests- For time-sensitive deliveries, please email us and leave comments in your order detailing the requested delivery timeline. While we will strive to accommodate your request, we cannot guarantee expedited delivery.
- Orders are delivered via trusted courier services through Shiprocket or reliable national courier services (both air and surface modes)
- In case your location is not served by our logistics partners, we will reach out to explore alternative delivery solutions.